Why DFW Air Pro exists
DFW Air Pro started in a single van out of Plano in 2014. The founder spent eight years working for two of the largest HVAC chains in Dallas and watched the same pattern over and over: customers paying for diagnostics that didn't diagnose, replacements that didn't need replacing, and "warranty work" that somehow always came with another bill.
We built this company to do the opposite. Every technician is a salaried employee — never a commissioned contractor — so there is no incentive to oversell. Every quote is flat-rate and given before work begins. Every install is registered with the manufacturer for you, the customer, not the dealer.
How we work
Our service area is intentional. We cover 15 North Dallas cities — from Celina down to Richardson, Coppell across to Allen — because that is the radius our trucks can actually serve well. We don't take calls in Fort Worth or south of Dallas. Saying no keeps our response times honest.
Most of our techs live in the cities they serve. The technician you meet in McKinney probably lives in Allen. The one in Coppell drives from Lewisville. That matters when the call is "AC out, 102° outside, kid with asthma" and the answer needs to be "I'm 15 minutes away."
Standards we hold
- Manual J load calculation on every new system installation — no rule-of-thumb sizing.
- Combustion analyzer on every gas furnace install and tune-up — CO testing isn't optional.
- Refrigerant recovery and proper vacuum pull on every changeout — measured to 500 microns.
- Photo documentation on every job — before, during, after — emailed to the customer.
- Lifetime workmanship warranty on installs; 2-year parts on repairs; manufacturer registration handled.
- Background-checked, drug-tested, NATE-trained technicians — every single one a W-2 employee.
Where we go from here
We're not the cheapest HVAC company in North Dallas. We're not trying to be. We're trying to be the one your neighbor calls twice and tells two friends about. After 10+ years and 320+ five-star reviews, that strategy is still working — and it's still the only one we know.
